Information collected
The form collects your name, email address and message. Telephone number and property postcode are optional. Avoid sensitive information, passwords and payment details.
Cloudflare provides website hosting, delivery and security. Its privacy policy (cloudflare.com) explains that information processed about visitors to customer websites may include IP addresses, traffic routing and system configuration information, and other traffic data.
How enquiry information is used
Information submitted through the form is used to handle your enquiry, review the requirements you describe and maintain related correspondence. Enquiry details are recorded in Doxa, the internal enquiry system, for handling and review.
Supporting services
Google Cloud hosts the enquiry form service. Cloudflare supports website hosting, delivery and security. SMTP2GO provides email delivery, and Google Workspace supports email correspondence. These services process information as part of handling enquiries and running the website.
Some providers may process information outside the UK.
Analytics and fonts
No additional analytics scripts have been added to this website’s code. Cloudflare Web Analytics is configured at the hosting level. Fonts are self-hosted.
Your rights and questions
The Information Commissioner’s Office, the UK data protection regulator, explains rights to information about processing, access to personal data and correction of inaccurate or incomplete information. Its data protection rights guidance (ico.org.uk) also describes erasure, restriction and objection, subject to applicable conditions and exemptions.
Send privacy questions or requests through the contact form, with enough information to identify your enquiry. Avoid including unnecessary personal details.
A request does not mean every record must be deleted. The ICO’s erasure guidance (ico.org.uk) explains that deletion rights are conditional and information may be retained in circumstances permitted by law.